Privacy Policy

This Privacy Policy describes how Homeshopeez (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring a safe, secure, and transparent online shopping experience.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you make a purchase, create an account, or interact with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment gateways; we do not store card or UPI details)

b) Automatically Collected Information

When you browse our website, we may automatically receive information such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed, time spent, referring and exit pages

  • Approximate location data (city/state)

c) Voluntary Information

Information you voluntarily provide through:

  • Contact or inquiry forms

  • Customer support messages

  • Product reviews or feedback

  • Newsletter or promotional sign-ups

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders

  • Communicate order updates and provide customer support

  • Improve our website experience and product offerings

  • Send promotional messages or marketing emails (only if you have opted in)

  • Detect, prevent, and address fraud or misuse

  • Comply with applicable laws and regulations

👉 We do not sell, rent, or trade your personal information to any third party.

3. Cookies

Cookies are small data files stored on your device to enhance your browsing experience.

We use cookies to:

  • Keep you logged in

  • Remember items in your shopping cart

  • Understand website traffic and customer behavior

  • Improve website performance and user experience

You can disable cookies through your browser settings. However, some features of the website may not function properly as a result.

4. Third-Party Services

We may share limited information with trusted third-party service providers necessary to operate our store, including:

  • Payment gateways (Razorpay, PayU, Stripe, etc.)

  • Shipping and logistics partners

  • Analytics tools (Google Analytics, Facebook/Meta Pixel)

  • Email and marketing platforms

These partners access information only to perform their services and are required to follow strict data protection practices.

Each third-party service operates under its own privacy policy, and we encourage you to review them when applicable.

5. Data Security

We take reasonable and appropriate security measures to protect your personal information, including:

  • SSL (Secure Socket Layer) encryption

  • Secure servers and data storage

  • Restricted access to personal data by authorized personnel only

While we strive to protect your information, no online platform is completely secure. By using our website, you acknowledge and accept this inherent risk.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of marketing communications at any time

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Homeshopeez
📧 Email: contacthomeshopeez@gmail.com
📍 Address: Delhi